The following Institute policies and procedures are made available to all approved centres:

Access to Fair Assessment Policy and Procedures
Appeals Policy and Procedure
Complaints Policy and Procedure
Centre Withdrawal Policy
Certification Policy and Procedure
Communication and Co-operation Policy and Procedures
Conflicts of Interest Policy
Fees and Charges Policy
Invoicing Policy
Malpractice and Maladministration Policy
Regulations for the Conduct of External Assessments
Sanctions Policy
Withdrawal of Qualifications and Units

Policies and Procedures for Registered Learners:

The following policies and procedures will be made available to all registered learners:

Appeals Policy and Procedure
Complaints Policy and Procedure
Certification Policy and Procedure
Whistle-blowing Policy

If for any reason you do not have access to these policies, please contact us at info@pcpmedu.org